Returns & Exchanges
At Concord Aerospace, we stand by the precision and quality of our flight-grade hardware and electronic components. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our technical support team with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Hardware
Carefully pack the electronics in their original anti-static packaging and protective shielding to prevent damage during transit.
Shipping and Documentation
Affix the provided return label to your package and ensure the RMA number is clearly visible on the exterior of the box before dropping it off at an authorized carrier.
Inspection and Refund
Once our engineers verify the component's integrity and functionality, we will process your refund or dispatch your replacement unit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing